call center

Lost in Translation: Call Center Chaos


Foreign Call Centers: The epitome of customer service excellence! Because who doesn’t enjoy struggling through thick accents and miscommunications when all they wanted was a simple refund? Thank goodness for the joyous experience of being transferred from one clueless representative to another, all while listening to a lovely medley of hold music. It’s a true testament to globalization and the wonders it brings to our everyday lives.

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